Our Commitment to You

At Kiana Tiles, we believe that our relationship with customers goes far beyond the purchase. Our dedicated Service & Support team ensures that you receive assistance at every step — from selecting the perfect tiles to post-installation care.

Our Services Include

• Product Guidance: Get expert assistance in choosing the right tiles, marbles, and quartz for your space.
• Installation Support: Access recommended installation techniques and professional advice for flawless finishes.
• Warranty Assistance: For any product warranty or return-related concerns, our team ensures timely resolutions.
• Visualizer Help: Our visualizer tool allows you to preview tiles virtually; our support team helps if you face any difficulty using it.
• Dealer & Showroom Assistance: Find the nearest authorized Kiana Tiles hub center or dealer showroom easily.

Customer Support Channels

You can reach our Service & Support team through any of the following channels:

Warranty & Returns

We stand by the quality of our tiles and marble products. In the rare case of damage, mismatch, or manufacturing defect, you can initiate a return or replacement request by contacting our support team within the specified warranty period.

Feedback & Suggestions

We value your feedback as it helps us continuously improve. If you have suggestions or service-related concerns, please share them with us via email. Our team ensures every message is reviewed and addressed promptly.